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Nursing as an Art
Nurse-Client Relationship
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Therapeutic Communication
Non-Therapeutic Communication
Health and Illness
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Stages of Illness
Levels of Prevention
Levels of Care
express your hearts out as a nurse
non-therapeutic techniques in communication
REASSURING
GIVING APPROVAL
REJECTING
DISAPPROVING
AGREEING
DISAGREEING
ADVISING
CHALLENGING
USING DENIAL
REQUESTING AN EXPLANATION
"Everything will be alright"
"That's good"
"Let's not discuss..."
"That's bad"
"That's right"
"That's wrong"
"I think you should.."
"You can't possibly pass your exam"
Patient: I'm dead. Nurse: Don't be silly.
"Why did you do that?"